AI Agents

For decades, the idea of the “digital employee” has been like a carrot on a stick in front of us. We were promised cute robot…

At this point, you might be starting to see that “digital employee” is a lot like “manager” in that it’s not very clear. It could…

Welcome to our digital workforce battle, Emergent vs. Relevance AI. This comparison is a little more complicated than the last one, which was between a…

Welcome to the comparison of artificial intelligence. OpenAI is the name that everyone knows, from boardrooms in Silicon Valley to your grandmother’s knitting circle. Emergent…

The way people and machines interact is changing more than it has since the graphical user interface was first created. For years, we’ve been taught…

The days of robotic IVR menus that leave you cranky (“Press 1 for Sales”) have come to an end. A new generation of hyper-realistic, intuitive…