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Imagine simply asking for a dashboard that displays key late-stage opportunities, prioritizes them by likelihood, flags neglected deals, and shows rep performance, and then receiving…

Customer service leaders have wanted the same thing for years: a clean way to capture every request, route it to the right person, meet response…

The functions provided by customer relationship management (CRM) have proven to be an essential instrument in company operations. They’re where we keep important info, track…

The customer relationship management (CRM) race has moved beyond gathering data, to rather, who can actually use it effectively. Traditional CRMs like Salesforce are powerful,…

Not so long ago, jumping into a video game was almost like opening a coloring book. You grabbed a controller, shot at some reliable foes,…

Automated customer retention means using tech, specifically software and artificial intelligence, to keep your current customers happy and loyal. The goal is to do this…