MASA Verifies Participant Documents With an AI App and Human-in-the-Loop Review
MASA built an AI document verification app on Noca Apps that checks entry permits, medical forms and background clearance documents. It extracts participant metadata from S3 files, validates it against Salesforce and routes only edge cases to an automated manual review queue.
The Challenge
MASA processes entry permits, medical forms and background clearance documents for every participant. Checking each file manually against CRM data was slow and repetitive.
How MASA Uses Noca
✔ An AI app built on Noca Apps extracts participant metadata from documents stored in Amazon S3.
✔ Extracted details are validated against Salesforce records automatically.
✔ An automated manual review queue sends only edge cases to administrators for approval.
The Result
Administrators now review only the exceptions, while routine document checks run automatically.
Noca Products Used
Noca Apps (AI App Builder), AI Agent Builder, Approval Workflows
Connected Systems
— Zion, MASA
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