Ticket HubSpot

HubSpot Ticket Object

A ticket in Hubspot represents customer support requests that move through your service pipeline until it’s resolved. HubSpot Tickets API allows you to create, update, retrieve and manage these records and ensuring they support your data consistently. With Noca AI’s integration capabilities, you can connect HubSpot’s ticket management process to any external system, for unified customer support experience.

Manage and Create Support Tickets

You can easily create new support tickets via POST requests and include relevant properties such as pipeline, statues and subject. Each ticket can be linked with contacts, companies or activities, providing complete visibility into the customer journey. Customized properties can be defined to fit your unique workflow requirements, and with Noca AI, this ticket data can sync automatically with your already existing CRM or helpdesk tool. ( No more manual updates).

Update, Sync , Automate

More than creation, the API allows for batch retrieval, updates and deletion of tickets, along with association management between records and activities. Allowing this flexibility ensures smooth coordination between teams and systems. Noca AI’s iPaaS platform allows you to take this step even further by automating ticket routing, syncing priority levels across apps and embedding AI workflows that enhance response time and customer satisfaction.

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