11x vs. OpenAI: Why “Chatting” and “Working” Are Not the Same

OpenAI is the name that stands out in the flashy, hype-filled world of artificial intelligence. It’s like a monolith in a Kubrick movie. They made ChatGPT, which is the godfather of the modern AI boom. They are also the reason your grandma asks you if robots are going to take her pension.

But then there is 11x. These newcomers are sharp and focused, aiming to create advanced AI that excels in specific tasks rather than attempting to develop a godlike intelligence that understands everything from poetry to Python. They are just trying to make the best salesperson you have ever hired.

This makes the C-Suite confused: “Why should we pay for 11x (Alice) when we already pay $20 a month for ChatGPT?”

That is a fair question. But it’s also like asking, “Why should I buy a Ferrari when I could just buy some steel and a barrel of crude oil?” The first one is the raw material, and the second one is the finished product.

11x vs. OpenAI: The Engine and the Racecar

Today, we’re going to look at the fight between the application (11x) and the infrastructure (OpenAI) to see which one really gives you a useful digital employee.

OpenAI: The Library That Never Ends (Without a Librarian)

Let’s begin with the giant. Half of the internet is powered by OpenAI’s intelligence right now. When you use ChatGPT or the API, you are using a Large Language Model (LLM) that has read almost everything on the internet.

It is wonderful. It is inventive. It can write a Shakespearean sonnet about a toaster.

But here’s the problem: OpenAI is not a person; it’s a tool.

The “Digital Worker” as a Raw Material

If you think of OpenAI as your digital worker, you’ll have to micromanage a lot. ChatGPT doesn’t wake up in the morning and say, “I need to find leads for the sales goals for the third quarter.” It waits for you to type something in. It doesn’t have any power. It won’t remember your business strategy unless you give it that information every time (or make a complicated custom GPT).

Using OpenAI to run your sales process is like hiring a smart person who doesn’t remember anything. Every day, you need to remind them who they are, what they’re selling, and who they’re talking to.

  • The Vibe: A smart teacher who sits in a room by himself waiting for someone to ask him a question.
  • The Superpower: Knowing everything about everything but not doing anything until asked.

11x: The Self-Driving Hunter

11x does things differently. They don’t want to do everything for everyone. They want to be one thing: an SDR, or Sales Development Representative.

Alice, their main digital employee, is not a chatbot. She is an agent. This is an important difference. A chatbot talks; an agent does things.

Alice connects to your data sources, looks for leads that fit your Ideal Customer Profile (ICP), does research on them, writes very personal emails, and talks to them to set up meetings. She does this on her own. You don’t tell Alice what to do. You hire Alice.

The “Digital Worker” as a Coworker

The digital worker feels like a real coworker with 11x. She gets around on her own. She deals with rejection, which is something that people are really bad at. She keeps following up.

11x has taken the raw intelligence of models, like those from OpenAI, and added a layer of “cognitive architecture” to them. This architecture gives Alice a goal, a way to remember it, and the tools to reach it. She’s not just writing; she’s following a process.

  • The Vibe: The best sales rep wears a headset, drinks five espressos, and rings the bell every hour.
  • The Superpower: Getting a “cold lead” to turn into a “booked meeting” while you sleep.

11x vs. OpenAI: “Do It Yourself” vs. “Done For You”

Let’s look at the facts about running a business.

1. Time to set up and “prompt engineering”

You are now a prompt engineer if you let OpenAI handle your sales emails. Congrats on getting a new job title! You need to write the best instructions: “Be a salesperson.” Be convincing, but not too pushy. This is the information about the product. This page is the lead’s LinkedIn profile… You need to copy and paste these details for each lead. Or, you can use Zapier and Python scripts to make your own automation that connects OpenAI to your email client. It is a task.

If you choose 11x, the setup will say, “This is my email account.” This is who I want to sell to. “Go.” The prompt engineering is built in. The workflow is already set up.

  • Winner: 11x (unless you like spending your weekends fixing Python scripts).

2. Price vs. Value

OpenAI is not expensive. So cheap it’s crazy. You can make thousands of emails for very little money. OpenAI is a miracle if you’re a solo founder with no money and a lot of time.

11x costs the same as a digital worker. It costs money. You aren’t paying for the tokens; you’re paying for the results (meetings booked). Alice only needs to book one deal that closes for $50,000 to pay for herself for the year. But compared to a $20 ChatGPT subscription, the price is shocking.

  • OpenAI wins for price, and 11x wins for ROI.

3. Hallucinations and Risk to the Brand

We all know that LLMs make things up. If you let OpenAI work on its own with your customers, it might promise them a feature you don’t have or give them a 90% discount because it thought it was being nice.

There are guardrails on 11x. It was made just for talking to people in business. Alice is limited by the rules of your sales playbook, even though no AI is perfect. She is much less likely to go off the rails and talk about political philosophy with a potential customer.

  • Winner: 11 times (safety first).

11x vs. OpenAI: Do you want a tool or a partner?

So, who comes out on top in this 11x vs. OpenAI debate?

Stick with OpenAI if you want to make your own solutions, try things out, or need help with a lot of different things, like writing code, summarizing PDFs, or writing marketing copy. OpenAI serves as a versatile tool in the digital realm.

If you have a specific business problem, like “I need more sales meetings,” and you want a digital employee to fix it without you having to make the software yourself, choose 11x.

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