Cookie policy
Last updated: 20 October 2025
We use on our site https://noca.ai/ (“Site”) cookies and similar files or technologies to automatically collect and store information about your computer, device, and Site usage, in order to improve site performance and enhance your user experience. In this Notice we use the general term “cookies” to refer to these technologies and all similar technologies that collect information automatically when you are using our Site where this Notice is posted. You can find out more about cookies and how to control them in the information below.
If you do not accept the use of these cookies, please disable them using the instructions in this Cookie Policy or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on this Site may impair certain Site features.
In this Cookies Notice, we use the term Noca AI (and “we”, “us” and “our”) to refer to Noca AI. Our Privacy Policy is available at https://noca.ai/privacy-policy/.
What is a cookie?
Cookies are small text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used to make websites work, to make them work more efficiently, and to provide information to the owners of the website.
Cookies do many different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. Cookies may tell us, for example, whether you have visited our Site before or whether you are a new visitor.
There are two broad categories of cookies:
– First-party cookies, served directly by us to your computer or mobile device.
– Third-party cookies, served by a third party on our behalf. We may use third-party cookies for functionality, performance/analytics, marketing, social media and other purposes. Third-party cookies are outside of our direct control; those third parties may change their terms, purposes or use of cookies at any time. See below for additional information on how to manage such cookies.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are session cookies, meaning they exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are persistent cookies, meaning they survive after your browser is closed and can be used to recognize your device when you return.
Web beacons
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, such as web beacons (sometimes called “tracking pixels” or “clear gifs”). These are small graphic files that contain a unique identifier that enable us to recognize when someone has visited our website. This allows us, for example, to monitor traffic patterns from one page within our Site to another, to deliver or communicate with cookies, to understand whether you arrived at our Site from an online advertisement on a third-party site, to improve website performance and to measure the success of email campaigns. In most instances these technologies are reliant on cookies to function, and therefore declining cookies prevents them from functioning.
How do we use cookies?
We use cookies to:
– track traffic flow and patterns of travel in connection with our Site;
– understand the total number of visitors to our Site on an ongoing basis and the types of internet browsers (e.g., Chrome, Firefox, Safari) and operating systems (e.g., Windows, MacOS, iOS, Android) used by our visitors;
– monitor Site performance and to continually improve it; and
– provide functionality and personalization while you use the Site.
What types of cookies do we use?
The cookies used by us in connection with the Site may be considered essential website cookies, functionality cookies, analytics and performance cookies, marketing cookies, unclassified, and other technologies. We set out further information below and describe common cookies and purposes.
Live chat / messaging cookies
We may use a live chat provider to assist you. The live chat widget may use several types of cookies and local storage to help us communicate with visitors and store temporary data. Example cookies used by live chat services may include:
Note: The exact cookie names and expiry periods depend on the live chat provider in use. Providers occasionally deprecate older cookies — those will no longer appear as they are replaced by newer mechanisms.
Performance / Analytics Cookies
We may use analytics services (for example, Google Analytics, Google Tag Manager, or similar) to analyze how our Site is accessed, used, and performing. These cookies help us improve your experience and maintain and improve the Site. Typical purposes include:
– understanding visitor behaviour so we can improve content and layout;
– running A/B tests and experiments for page design;
– collecting information about where visitors are located and what browsers they are using;
– counting unique visitors and sessions;
– diagnosing errors and monitoring site stability.
If we use tools such as Google Optimize, additional experiment-related cookies may be used to determine experiment inclusion and variant assignment.
How to control or delete cookies
You may have the right to decide whether to accept or reject cookies. You may control cookies by setting your browser to turn off cookies as described below. If you turn off cookies, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies.
Most browsers allow you to change cookie settings in the “options” or “preferences” menu. Consult the “Help” function of your browser, or the documentation published online for your particular browser and version, to learn how to change settings.
Please note that if you choose to refuse cookies you may not be able to use the full functionality of our Site.
To opt out of being tracked by Google Analytics across all websites, you can visit Google’s opt-out page.
Third-party websites’ cookies
When using our Site, you may be directed to other websites for such activities as surveys, payment processing, documentation or job applications. Those websites may use their own cookies and we do not have control over the placement or use of cookies by other websites you visit, even if you are directed to them from our Site.
If you use buttons that allow you to share content via social networks (for example, Facebook, Twitter, LinkedIn), these companies may set cookies on your device.
If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set; however, we will stop using the disabled cookie to collect any further information.
Contact us
If you have any questions or comments about this Cookies Policy, or privacy matters generally, please contact us via email at privacy@noca.ai.
This Cookies policy may be updated from time to time. We will show the “Last updated” date at the top of the notice when we do.